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Collections Specialist

NexWav

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Job Description

Credit Agent

Reporting to the regional credit manager, the credit agent participates in managing customer accounts and ensuring compliance with national credit policies in a well-established company operating in the distribution of building materials.

The role is both analytical and customer service-oriented.


Main Responsibilities

  • Analyze customers' financial and credit information

  • Open and review customer accounts

  • Authorize or recommend credit limits

  • Follow up and collect on accounts (payments)

  • Monitor accounts exceeding credit limits

  • Participate in order releases and project account follow-ups

  • Respond to customer inquiries (e.g., copies of invoices, address changes) and provide administrative support

  • Collaborate with internal teams


Desired Profile

  • DEC (Accounting, Administration, or related field)

  • Approximately 3 years of experience in credit, collections, or account management

  • Autonomy, rigor, diplomacy, perseverance, customer service orientation

  • Bilingualism / English in a professional context: an asset


Conditions and Benefits

  • Salary: $48,000 to $55,000 based on experience

  • Bonus

  • Comprehensive drug and dental insurance

  • Pension fund with employer contribution:

    • 75% of the first 2%

    • 50% additional on the second 2%

For more information or to apply:


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