About Laurentian Bank Financial Group Founded in 1846, Laurentian Bank Financial Group (LBCFG) is a diversified financial services provider whose mission is to help its customers improve their financial health. The Laurentian Bank of Canada and its entities are collectively referred to as Laurentian Bank Financial Group (the "Group" or the "Bank"). With more than 2,900 employees guided by the values of proximity, simplicity and honesty, the Group provides a broad range of advice-based solutions and services to its personal, business and institutional customers. With pan-Canadian activities and a presence in the U.S., the Group is an important player in numerous market segments..The role is to fill under Laurentian Bank a subsidiary of the Laurentian Bank Financial Group.The Senior Operations Officer provides daily support in Operations functions of the Business Services, Operational Excellence sector in accordance with the Bank's Policies and Procedures.This position acts as a delegate to the Manager, Operations during peak periods (month-end, quarter-end, fiscal year-end) when processing volumes in the team is at its highest and during any periods of absences or leaves.The incumbent liaises with key stakeholders such as customers, the business origination teams, the Bank's legal counsels and consultants, insurance brokers, tax municipalities or other parties to ensure all customer inquiries and post funding requests are satisfactorily processed and conducted within expected deadlines.
ºPosts financial and non-financial payment entries on the Bank's systems including manual debits, payouts, disbursements, tax remittances and stop payment notations while properly messaging the system on non-standard servicing arrangements in place for certain clients, syndicated investors, partners or special loans managementºManages real estate property transactions including payouts, letters of credit, bankers acceptances, insurance, renewals, fee collection and processing, diary reporting and issues all types of information and discharge statements in adherence to the Bank's rules and regulationsºActs as a retail bank for commercial real estate clients in gathering all AML and other client information to open, monitor and manage all deposit taking instruments such as term deposits, current accounts, purchasers deposits accounts, lawyers and trust accounts, revolving lines of credit, and letters of creditºProvides exceptional customer service support to internal and external stakeholders by ensuring activities related to the administration of real estate and commercial banking loans/products from their inception to payout have been duly upheld ºPrepares monthly billings for collection of payments, interest, and feesºAssists in reviewing, monitoring and providing status updates on reports including Bill 198, daily and month-end reporting, general ledger reconciliations, daily balancing, arrears, overdrafts and ensures all Key Control Guides are metºProcesses loans disbursements and renewals of advances including Bankers Acceptances, Visa or Settlement facilities, Lines of Credit, Letters of CreditºPrepares official bank drafts, cheque certifications, and wire transfers; receives and processes incoming daily cheques and wires; and regularly conducts physical audits on bank instruments on hand to ensure compliance to key controls, access and use properly adhered toºAssists the management team with special projects and other tasks to ensure a balanced workload amongst all team membersºResponsible for taking initiative to drive process change through research, investigation and resolution as well as able to work autonomously and independently to see these projects through to completionºKeeps up to date with current laws and with the Bank's programs, policies and procedures
ºUniversity or College degree in a related fieldº2 to 4 years commercial real estate mortgage, commercial banking lending, deposits or administration experienceºStrong computer skills, including advanced excel skills ºStrong mathematical and financial analysis skills, including accounting knowledge and reconciliation ºBilingual (French) preferred
We welcome and encourage applications from individuals from all groups, including aboriginal, women, visible minorities, and persons with disabilities, regardless of race, ethnicity, sexual orientation, creed, family status, national origin, age and gender.