Administrative Assistant - Insolvency Services
Client relationship
Respond to customer calls with empathy, promptness and accuracy to provide quality information and confidence from the first contact;
Provide a follow-up of prospects and potential customers on the CRM;
Manage calendars and coordinate appointments at different points of service;
Track the various emails received or sent from customers and others;
Mail management, receiving, distribution and sending;
Secretariat
Writing and layout of letters, reports and other documents;
Assisting in the preparation of statutory documents of personal and commercial insolvency cases;
E-filing of records and reports to the Office of the Superintendent of Bankruptcy;
Prepare notices to creditors and debtors and all other correspondence;
Administratively support the team in their daily duties;
Research at RDPRM, Land Registry, Black Book and Business Register;
Proceed quickly to classify the relevant documents;
Perform other related tasks according to priorities.